Highland Security Services

Highland Security Services is an Australian family owned and run security company based at Castle Hill, operating since 1982. The business runs its own 24 hour monitoring control room, opened with its Castle Hill office in October 2012, along with a fleet of patrol cars and a team of technicians. It holds Master Licence number 407665872.

Services

• Back to base alarm monitoring, 24 hours a day, for homes and businesses
• 4G Permaconn GPRS alarm reporting
• Residential and commercial alarm installation
• CCTV and camera system installation
• Intercom installation
• Alarm response
• Security patrols and rapid response
• Static guards
• Locksmithing

How they work

Because the monitoring centre, the patrol fleet and the installation technicians are all part of the same business, alarm activations can be answered by Highland’s own patrol officers. The business says calls are answered by real people rather than an answering machine, and that many of its staff have more than ten years of experience in the industry.

Service areas

Highland Security lists the Hills District and surrounding suburbs including Baulkham Hills, Bella Vista, Box Hill, Castle Hill, Cherrybrook, Dural, Glenhaven, Kellyville, Kenthurst, Norwest, Quakers Hill, Rouse Hill and West Pennant Hills.

Hours

The phone is answered 24 hours a day, seven days a week, on 1300 445 263 or (02) 9680 9419.

Common questions

Do you monitor alarms yourselves?

Yes. Highland Security runs its own 24 hour security control room at Castle Hill rather than outsourcing monitoring.

Can someone attend if my alarm goes off?

Yes. The business operates a fleet of security patrol cars and guards for alarm responses and rapid response callouts.

How long have you been operating?

Highland Security began operating in 1982 and describes itself as a family owned and run Australian business.

Do you install as well as monitor?

Yes. The team installs residential and commercial alarm systems, CCTV and intercoms, and can also cover locksmithing needs.

Are you licensed?

Yes. Highland Security publishes Master Licence number 407665872 on its website.

Location