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ABN98 606 969 742
Prime Medic is an Australian owned telehealth platform that connects patients with AHPRA registered doctors for online GP consultations, prescriptions, medical certificates and referrals. It is run by Prime Medic Group Pty Ltd from a head office in Norwest, NSW, with branch offices in Tamworth, South Toowoomba, Burswood and Dandenong. Services are for patients located in Australia at the time of the consultation.
Services
- General online GP consultations, from $37.99
- Prescriptions and eScripts, from $21.99
- Medical certificates, including sick leave, carer’s and clearance certificates, from $18.99
- Specialist referrals (new, change and repeat), from $21.99
- Pathology referrals, from $31.99, and radiology referrals, from $29.99
- Weight management and quit smoking or vaping consultations, from $45.50
- Menopause consultations, from $89.50, and pregnancy termination consultations, from $399.99
- Allied health: physiotherapy, from $85.00, and dietetics, from $115.00
- Mental health: online psychologists, from $205.00, and telepsychiatry, from $680.00
How they work
Patients book a telehealth consultation online or through the Prime Medic app for iOS and Android. A doctor reviews the case and, where clinically appropriate, issues a prescription, certificate or referral. Prescriptions are sent electronically to your preferred pharmacy or delivered through a partner pharmacy. Most consultations are privately billed and not covered by Medicare, and any Medicare eligible service is shown before booking. GP consultations are available 7 days a week, with same-day or next-day appointments usually possible depending on availability.
Common questions
Does Prime Medic bulk bill?
Most telehealth consultations are privately billed and not covered by Medicare. If a service is eligible for Medicare, this is shown before you book.
Are doctors available 24/7?
Doctors are available throughout the week, 7 days, but 24/7 availability is not guaranteed and depends on demand and scheduling. Same-day appointments are offered where available.
Can I use Prime Medic while overseas?
No. Online GP services are only provided to patients physically located in Australia at the time of the consultation.
How do I receive my prescription?
Your prescription can be sent electronically to your preferred pharmacy or delivered through a partner pharmacy.
How do I contact Prime Medic?
Call the office on 1300 090 252, email [email protected] or use the contact form on their website.
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