Expert Watch Repair

Expert Watch Repair is a watch repair and servicing workshop on Level 3 at 250 Pitt Street in the Sydney CBD. It is run by Thomas, who states more than 45 years of experience repairing and servicing watches and describes himself as a certified master watchmaker trained in Europe. Work covers complete overhauls through to routine servicing, water-resistance checks and glass replacement.

What gets repaired

• Mechanical and manual wind watches
• Automatic watches and chronographs
• Co-axial movements
• Quartz and battery-operated watches
• Pocket watches
• Antique, vintage and contemporary pieces

Brands named on the site include Omega, Longines, Tag Heuer, Breitling, Tissot, Rolex, Rado and Raymond Weil. Common jobs include battery replacement, complete overhaul, servicing and restoration.

Quotes, parts and warranty

Quotes are free but need a visual inspection, so estimates are not given over the phone. The workshop states that it uses genuine parts, and that a one year warranty applies to labour and replaced parts on complete overhaul services.

Servicing intervals

The workshop passes on the general manufacturer guidance that mechanical and automatic watches be cleaned and re-lubricated every three to five years, and that seals be checked annually on a water-resistant automatic watch that regularly goes near water. The reasoning given is that watch oil deteriorates over time, increasing friction between moving parts and creating fine dust that acts as an abrasive inside the movement.

Common questions

Can I get a quote over the phone?

No. Quotes are free but require a visual inspection of the watch, so an estimate cannot be given by telephone.

What types of watches are repaired?

Antique, vintage and contemporary watches, manual wind, automatic, chronograph, co-axial, battery operated or quartz, and pocket watches.

Is there a warranty?

Yes. A one year warranty is given on labour and replaced parts.

How do I know if my watch is water resistant?

The workshop says there should be a water-resistance rating on the dial or the case back, and that if there is no such rating the watch is not water resistant.

Where is the workshop?

Level 3, Suite 306, 250 Pitt Street, Sydney NSW 2000. The contact number is 02 9261 2229.

Location